Shipping

Once you have placed your order, please allow 1-3 days to process your order. You will receive a confirmation email when your order is shipped.

Our shipping department is not available on Saturdays or Sundays. During holidays and other busy times of the year it may take longer to process orders.

Our climate controlled warehouse is centrally located in the USA in Plano, Texas. Orders placed before 12:00pm CST normally ship the same day. Most single bottle orders will be delivered in 3-5 business days after shipping although not guaranteed. Our warehouse uses USPS, UPS and FedEx based on order quantity and shipping address. If you can questions on shipping, please reach out to our team at info@equineperformancepeptides.com

Returns

Equine Performance™ Peptides offers a 100% satisfaction & money back guarantee. While we fully believe in our products, we know that each customer is different and people/animals respond differently to peptides and may have different expectations of peptide use. With that being said, we support our customers desires but ask that you use a purchased product for a full 30 days with correct dosage prior to requesting a refund. Again as each person/animal is unique, sometimes results happen later than others and we simply ask that you take the product for a full 30 days before proceeding with a request for refund. Products eligible for return must contain the original invoice and packaging.

If you need to make a return, please contact us at info@equineperformancepeptides.com

Please e-mail the following:

  • Name on the order
  • Order Number
  • Date of Purchase
  • Name of items you are returning
  • Reason for return

Upon receiving this information, we will issue an RA number that is to be placed on the outside of the package.

You are responsible for return shipping charges. We recommend using a carrier that provides tracking, such as priority mail or delivery confirmation. Equine Performance™ Peptides are not responsible for lost shipments.

Please ship your return to:

Peptide Living Labs™ / Equine Performance™ Peptides
1900 Preston Road
Ste 267 #209
Plano, TX 75093

A copy of your invoice needs to be included in order to process your refund.